Terms and Conditions

Effective January 1, 2026

D&R Auburn Concrete, auburnwaconcrete.com, team@auburnwaconcrete.com

Accepting these terms

These terms cover your use of the D&R Auburn Concrete website and any work you hire us to do. By using the site, sending us a request or booking a job, you agree to them, so please read them before you go ahead.

If something in a signed written agreement for your job differs from these terms, the written agreement controls for that job. Questions are welcome at any point through our contact page or by phone at (253) 275-5460.

The services we offer

D&R Auburn Concrete is a concrete contractor in Auburn, WA, and we work in many of the cities around it. Our work includes driveways, patios, sidewalks, steps, garage floors, stamped and decorative concrete, retaining walls, footings, foundations and concrete cutting. You can read more about who we are on our About page.

The service pages on this site describe our work in general terms. They're meant to help you understand the job, not to promise a particular result on your property, because every site is different until we see it in person.

Estimates and pricing

We give free on-site estimates, and there's no pressure to book. An estimate is based on what we can see and measure on the day, including the size of the area, the condition of the ground, access for trucks and equipment, and the finish you choose.

The price can change if we find something during the job that couldn't be seen at the estimate, such as soft or wet subgrade, which is the soil the slab sits on, buried debris, old concrete thicker than expected, or roots and utility lines. When that happens, we'll stop, explain what we found and get your approval before doing extra work that changes the price.

Any change you ask for after the estimate, like a larger area, a different finish or added steps, may change the price and the schedule. We'll confirm those changes with you before we do them.

Scheduling, weather and cancellation

We'll give you a planned start date when you book, but concrete depends on the weather. Heavy rain, freezing temperatures or extreme heat can make a pour unsafe for the concrete, so we may move your date to protect the work, and we'll tell you as soon as we know.

Delays caused by weather, supplier problems, permit timing, utility locates or other things outside our control aren't a breach of these terms. We'll reschedule as close to the original date as we reasonably can.

If you need to cancel or reschedule, please call or message us as early as you can. If materials have already been ordered or delivered, or forms have already been set, you may be charged for those costs, as described in your written agreement.

Payment terms

Payment amounts, any deposit and the due dates are set out in your estimate or written agreement. Unless that agreement says otherwise, the balance is due when the work is complete.

If a payment is late, we may pause further work until it's paid. Where Washington law allows, we may also recover reasonable collection costs on unpaid balances.

What you're responsible for

You're responsible for giving us safe, clear access to the work area and for telling us about anything we should know, like sprinkler lines, private utility lines, septic systems or known drainage problems. We can't be responsible for damage to buried items we weren't told about and that utility locates don't mark.

New concrete needs time to cure, which is the period it needs to gain strength before it's used. We'll tell you when it's safe to walk on and drive on, and keeping people, pets and vehicles off it until then is your responsibility, because early use can mark, chip or crack a new slab.

Warranty and what we don't promise

We stand behind our workmanship, and your satisfaction is guaranteed. If you're unhappy with something we did, call us and we'll come look at it and work with you to put it right.

Concrete can develop small hairline cracks over time, even when it's built well. We cut control joints, which are planned grooves that give the slab a place to crack where you won't notice it, but no contractor can promise a slab will never crack. Normal hairline cracking, small color differences, and wear from weather, deicing salts or use are not defects.

We're not responsible for problems caused by things outside our work, such as settling of soil we didn't prepare, changes to drainage after we leave, tree roots, heavy loads beyond what the slab was built for, or repairs and sealing done by others.

Apart from what's stated on this page or in your written agreement, we make no other warranties, express or implied, to the extent Washington law allows.

Limitation of liability

To the extent the law allows, our total liability for any claim connected to a job is limited to the amount you paid us for that job. We're not liable for indirect or consequential losses, such as lost use of a driveway, rental costs or lost income.

Nothing in these terms limits any right you have that can't be limited under Washington law.

Using this website

The information on this site is general and may change without notice. We work to keep it accurate, but we don't promise that every page is complete or current, so please confirm any details that matter to your decision with us directly.

The text and photos on this site belong to D&R Auburn Concrete and may not be copied for commercial use without our permission. Links to outside sites are for your convenience, and we're not responsible for their content.

Resolving a disagreement

If something goes wrong, please call us first. Most problems get solved quickly once we're both looking at the same slab.

If we can't settle it that way, we both agree to try good-faith mediation before going to court. If mediation doesn't work, either of us may pursue the matter in the courts of Washington State in the county where the work was done.

Governing law

These terms and any work we do for you are governed by the laws of the State of Washington.

Changes to these terms

We may update these terms from time to time, and the current version will always be on this page. Changes apply to new work booked after they're posted, not to a job already under a signed agreement.

For anything else, head back to our home page or reach us through the contact page. We reply within 1 business day.