Privacy Policy
Effective January 1, 2026
D&R Auburn Concrete, auburnwaconcrete.com, team@auburnwaconcrete.com
What this policy covers
This policy explains what information D&R Auburn Concrete collects through this website, how we use it, how long we keep it and what you can ask us to do with it. We're a concrete contractor in Auburn, WA, and this site exists so homeowners can learn about our work and reach us for an estimate.
It applies to every page of this website, starting with our home page, and to the information you send us through our forms. It doesn't cover other websites we link to, because those sites have their own privacy practices.
Information you give us
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the job and a description of the work you have in mind.
Our contact form is run by an outside form service, so your entries pass through that provider before they reach us. If you call or email us instead, we keep the details you give us so we can follow up on your job.
Please don't send payment card numbers, passwords or other sensitive information through the website, because our forms aren't built to handle it.
Information collected automatically, including cookies
Like most websites, this site may collect basic technical information when you visit. That can include your browser type, device type, the pages you viewed, how long you stayed, the site that sent you here and a general location based on your IP address.
We may use analytics tools that rely on cookies, which are small files your browser stores, to see which pages people use and where the site needs work. These tools report on visits in general and aren't used to identify you by name.
You can block or delete cookies in your browser settings. The site will still work if you do, though some reports we get will be less complete.
How we use your information
We use what you send us to answer your question, schedule an on-site estimate, prepare a quote and carry out and follow up on your job. We use site analytics to understand how people find us and to improve the pages they read.
We don't sell your personal information. We share it only with the people and services we need to run the business, such as our form and website providers, and when the law requires us to, for example to answer a valid legal request.
How long we keep it
We keep estimate requests and job records for as long as we need them to serve you, stand behind our work and keep the business records the law expects of a contractor. When we no longer need information, we delete it or remove the details that identify you.
Analytics data is kept by the analytics provider under its own retention settings and is generally reported in summary form.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep a record for legal, tax or warranty reasons, and if so we'll tell you why.
You can also ask us to stop contacting you at any time. Depending on where you live, the law may give you additional rights, and we'll honor the ones that apply to you.
Security and children
We take reasonable steps to protect the information you send us, but no website or form service can promise complete security. If we learn of a problem that affects your information, we'll let you know as the law requires.
This website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
How to raise a privacy concern
If you have a question about this policy or want to use any of the rights above, call us at (253) 275-5460 or reach us through our contact page. We'll confirm your request and reply within 1 business day.
You can read more about who we are on our About page. If we change this policy, we'll post the updated version on this page, and the changes apply from the time they're posted.